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If you’re running into issues with the Velo Chrome extension, reinstalling it can often fix the problem. This guide will walk you through uninstalling and reinstalling the extension.

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1. Remove the extension

Open your extensions page by visiting chrome://extensions in your browser. Find Velo in the list and click Remove.

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2. Quit and restart your browser

After removing the extension, fully quit and restart Chrome. If you’re using a Mac, you can do this by holding the ‘command’ key and pressing ‘Q’. On Windows, close all Chrome windows from the taskbar or system tray. Note: Do not just close and reopen the browser tab/window. Make sure to quit the browser completely.

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3. Reinstall Velo

Once Chrome restarts, reinstall the extension from the Chrome Web Store: Velo Chrome Extension

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4. Pin and sign in

After reinstalling, pin the Velo extension for quick access. Open it and sign back in with your Velo account. You should now be good to go.